Most of us treat conflict like a foreign language — one we were never taught but are expected to speak fluently. So when tension rises, we either blur...

Most people know coaching works. They’ve seen colleagues level up, leaders transform, or friends finally break through old patterns with the help of a...

Most of us think of “triggers” as explosions — the moments when someone says or does something that sends us over the edge. But the truth is, emotiona...

The New Field Turning Disagreements into Growth

Most people see conflict as a problem to fix, a fire to put out, or — best case — something to “manag...

Redefining the Most Misunderstood Part of Being Human

Most people treat conflict like it’s a four-letter word. It’s the thing to avoid, tiptoe around...

If you’ve ever wished you had someone in your ear at the exact moment you needed clarity, a different perspective, or wise advice — you’re going to lo...

If you’ve ever been in the middle of a disagreement and thought, “I can’t even think straight right now,” you’ve experienced the very thing the Observ...

Some people hear “I don’t avoid conflict” and assume I must love confrontation. They picture me charging into arguments like a gladiator, ready for ba...

I practiced the skill I want to talk about today.  Listening Hard.    

When we are around other people who understand how to Listen Hard, communicati...

Being in LOVE is so amazing . . . until it isn't. 

If you have been in an intimate relationship then you have been on this rollercoaster ride.  Ups, ...